Digital inclusion - from the coverage gap to the usage gap
Blog
07/03/2024

Digital inclusion: from the coverage gap to the usage gap

The paradigm shift from a coverage gap to a usage gap requires a rethink of digital inclusion policies. This first of three new position papers analyses the causes and proposes innovative strategies to bridge the digital divide. It also contains the first points of our Digital Inclusion Compass.

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We want to make our world more human, by connecting lives.

Chairman & CEO Telefónica SA

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Mission

We want to make our world more human by connecting lives

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Strategy

Two axes: our corporate mission and our responsible business principles.

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Main data

Telefónica is the result of more than 98 years of anticipation and transformation.

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Networks and technology

Connectivity is the first requirement to access the digital world. Networks are the most powerful transformative platform.

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Public Policy and Regulation

Consumer trust and confidence in digital environments, safety and digital literacy, is vital for the digital economy.

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Environment

At Telefónica we want to help slow down climate change and build a greener future through digitalisation.

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Innovation

We have the ability to anticipate the future, understand the needs of the company and continue to be pioneers in the digital world

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Society

Find out how Telefónica is helping society to prosper by promoting economic and social progress with digitalisation.

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