Mi andadura en Telefonica comenzó en agosto de 1999, cuando entre en el departamento de infraestructuras de Telefonica Data donde daba soporte administrativo. Dos años después di el salto a Telefonica móviles donde ya llevo 22 años.

En estos 22 años he tenido la suerte de trabajar y conocer diferentes áreas de la casa y sobre todo a muchas personas que me han aportado mucho para crecer y desarrollarme tanto en la parte profesional como en la personal.

Empecé en el departamento de Marketing y SVAs donde estuve casi 3 años, después me incorpore a la Dirección de Residencial durante 7 años, posteriormente con la creación de las DTs me embarque en la Dirección de Marketing de la DT Centro otros 9 años y, por último, estoy disfrutando desde hace 3 años en el departamento de Patrocinios, donde siempre quise estar.

My name is Cristhian Hortua, I am a technical specialist in the area of information technology and computer systems with more than 20 years of experience in the area, with several courses in the area of ITIL and other associated systems platforms.

I started in Telefonica as a contractor in the area of VIP and audiovisual support. Currently I have 9 years as a leader in the Workplace area and head of all audiovisual rooms (among many other things). Proud to belong to this great company Telefonica, which have shown me throughout my career to be a real family for me.

I am Bergman Morales, a professional in the Human Resources area with more than 20 years of experience. I am currently a Business Partner at Telefonica Venezolana, where I have been working for 15 years in different units of the HR ecosystem.

My position allows me to grow day by day and develop skills such as negotiation, empathy, trust and strategic vision. I am responsible for understanding internal customer needs and delivering innovative solutions that help the business drive new ways of thinking and managing change.

I am passionate about continuous learning and constant improvement. Therefore, I am always looking for new training and updating opportunities. I have a Bachelor’s degree in Administration in HR Management with SAP HR certification and several courses in leadership, communication and change management, among others.

I consider myself an optimistic, creative and collaborative person. I like to work in a team and share my knowledge and experiences with others. In my free time I enjoy my family, movies and going to the beach, I like baseball and I unconditionally support my favourite football team La Vinotinto.

My name is Álvaro, I am married and I have 2 daughters. I have been in the Telefónica group for more than 24 years and I have spent 10 of them working in Telefónica Chile.

Since July 1st I am in charge of the Revenue Assurance Management in Telefonica Tech. During these years in the Telefónica group I have been responsible for different areas and departments, as well as project leader in different areas.

I love nature photography and I have published in small chapters the first Flora and Fauna Guide of Telefónica District in Workplace.

I am a rugby fan, a sport par excellence of what for me is teamwork.

Félix Hernández trabaja en el área de Transformación del Negocio Empresas en Telefónica desde 2018 como responsable de marketing. Lleva más de 10 años asociado a servicios digitales B2B desde sus múltiples ámbitos.

Es Ingeniero Superior de Telecomunicación por la Universidad de Valladolid y EMBA por ESADE. También colabora como profesor de emprendimiento y transformación digital en la Universidad Europea de Madrid. Y disfruta escribiendo y publicando novelas que podéis encontrar en múltiples plataformas. Títulos como 2051, Tempus Fugit Est, Spanish Texas o La Terapia. O leer su otero: http://www.eloterodelalechuza.com/

From Castellanomanchego origin, I landed in Madrid after studying ADE in Alicante, for a while I worked in Vierka of Grupo K Comunicación, it was then when I had the opportunity to do a job for Telefónica, although at first it was going to be something temporary, I was encouraged and here I am 25 years later.

I have combined my work with personal projects, a blog, an online shop, I have done some dabbling in music promotion, I am a volunteer in several NGOs, I also like to practice sports, MTB, skiing, among others. I like to travel and spend time with my family and friends. I have a wonderful little girl of whom I am very proud, the fruit of my relationship with my husband whom I met at Telefónica.

Nuria is a computer engineer and began her professional career at Telefónica in 2003. Throughout this time she has worked in different areas, specialising in marketing and sales in the telephone and face-to-face channels. Since 2021 she has been part of the BI and Big Data Development and Governance team.

Nuria combines her professional work at Telefónica with her passion for children’s literature. She has published several children’s stories and is the creator of the children’s adventure saga “Equipo Granatensis”.

Susana Diago holds a BBA in Business Administration with a double degree in Management & International Business from Florida International University, FIU.

Her professional experience has always been developed in Executive Assistant positions in multinational companies, being at the heart of the organisations and working alongside CEOs and leaders, playing a key role in decision support.

He began his professional career in the world of aviation and later joined Telefónica Interactiva de Contenidos in 1999 where he actively participated in the launch of the Terra portal and its IPO.

In 2013 she joined Telefónica Digital as Executive Assistant to the CEO of Telefónica Digital Europe. During her time at Telefónica she has worked in various areas: Global Video Unit, Global Consumer Unit and currently in the People area.

Since 2018, Susana is Excom member Assistant, supporting the Chief People Officer of Telefónica Group.

Elena started her career at Telefónica almost at the same time as the first Movistar Spain website was launched, and for a few years she worked on the creation of content for the website, online marketing and the first forays into online personalisation.

In 2009 he actively participated in the launch of the first forum for customer service, which was the seed for the “exit” to social networks, and since then until now he has focused his activity on helping customers who access these media, hand in hand with Monica @lamarcianademarte, his tandem, obtaining several awards for it.

Outside the office, she tries to keep fit playing paddle tennis and is passionate about animals, being a large family of dogs.

In her career as a sales representative, she has the experience of having actively participated in the creation of the first pilot office for companies in Sabadell, and later managed portfolios of preferential customers in Barcelona.

For personal and professional reasons, he moved to Santander where he soon joined the Online Channel customer service, through forms, web mails and video calls.

It was there that she had her first contact with social networks, participating and helping customers and users in external forums, on behalf of Movistar, obtaining several awards for this work. Since then, she has been working hand in hand with her tandem @jelenstone and with Movistar Spain’s networks.

Outside the office, she is passionate about motorbikes and animals, especially her dog Attila.

I started in 1991 in Intervention, when the Territorial Directorates still existed. Then I spent 22 years as a commercial advisor to SMEs and Local Administrations, and lately I have been collaborating with the not inconsiderable objective of getting paid for what we sell. Let’s see if together we can get the share price to go up (laughs). 

On a personal level, I combine my writing with my profession as a father, a risky and unpaid job for which I train by greasing the physical machinery by spending my soles on marathons, saddling up on a bicycle and mistreating badminton shuttlecocks, and acting as a private tutor at home. It’s a pity that this doesn’t give me the same right to holidays as the teachers (laughs). 

In my first novel (“El triatleta globero que se forjó una coraza de acero”) I fused my triathlon hobby with writing. After that, I oriented my creations (the last one is “The mystery of the flying jellyfish”) to a smaller audience (children from 10 to 100 years old), with the aim of turning my little ones into great readers. As I have achieved this challenge, I am happier than a dog with two tails; now, to square the circle, I just need to sell as many books as ADSLs and fibre lines I was able to sell in my years as a salesman. But without obsessions, hey, I don’t want to be a mass writer either, mainly because I don’t have in mind to write a bakery manual (I can’t stop laughing). 

In addition to the cultivation of the physical and the cultivation of letters I also practice horticultural cultivation in a “little piece” of land we have with those trees from which hang some curious balls with vitamin C. You can’t imagine how good this juice tastes in the morning. 

Hi, I’m Nacho.

I love to be a connector of people and teach them how to use technology.
I’m from Leon, but I studied telecommunications in Madrid and here I got my “dual nationality”.

I like technology, but I try not to let it dominate me, even though it is fascinating.

I joined the People department to manage a network and after a few years I discovered that I liked dealing with people more than with machines. So I was delighted.
I believe that people with a technical background can be much more complete by learning personal skills and not just knowledge.

I have been an internal teacher and volunteer for years and I encourage everyone to be part of both groups because they allow you to greatly enrich your work experience in the company. I consider myself an advocate for Telefónica and, of course, I am looking forward to celebrating the Centennial!

On a personal level, I am a father of a large family and I have prioritized work-life balance to enjoy my children. One of my best decisions.
I enjoy bal-folk, playing the bagpipes, climbing mountains and taking life with a sense of humor.

I am a big fan of Einstein’s phrase: Creativity is intelligence having fun.

Agustina has developed her professional career in the telecommunications industry standing out for her strategic vision, team leadership and the promotion of collaborative, diverse and inclusive work environments. Throughout her corporate career, she has driven acquisitions, mergers and transformations focused on the value of people and business sustainability.

Since May 2020, she has been Director of Responsible Business and Corporate Ethics at Telefónica Hispam, a position from which she leads Telefónica’s Sustainability strategy in the region and the design and implementation of the Responsible Business Plan in the eight countries where the company operates: Argentina, Chile, Colombia, Ecuador, Mexico, Peru, Venezuela and Uruguay. Since March 2013 she has been director of the Telefónica Movistar Foundation in Argentina.

She represents Telefónica in different international associations and organisations; she is vice-president of the Group of Business Foundations in Argentina, she is a member of the One Generation Advisory Council of Unicef Argentina and is a founding member of the Pollera&Pantalón Association.

I am part of the Wayra New Trends team, dedicated to learning about new technologies and their interaction with culture, consumer regulation, and society in general. I hold a degree in Law (LL.M. with a focus on Commercial Law and Business Strategy) and in Design, Tech, and Art. I am also a multidisciplinary artist.

Miguel Barreda Ángeles is a research scientist at Telefónica’s Human-Artificial Intelligence Lab, where he conducts research on the psychological aspects of new communication technologies.

He obtained his PhD in Social Communication at the Pompeu Fabra University (Barcelona) and, in the past, he has worked as a researcher and lecturer at the Vrije Universiteit Amsterdam and the University of Amsterdam.

He has published numerous scientific articles in the field of media psychology, has collaborated as an external expert with the European Commission’s Research Executive Agency, and is a member of the editorial board of the academic journals Media Psychology and Virtual Reality.

My family comes from the empty Spain, from the province of Soria. My parents spent their childhood in two neighbouring villages, now almost deserted.

They emigrated, something common in the 60s and 70s and ended up settling in Madrid where I spent part of my adolescence, returning to the village whenever possible and where I still return whenever I can.

I studied Telecommunications in Madrid, then, not being sure about where to go, I did my “military service” and in the last year of Telecommunications I started studying Physics.

While I was still studying Physics I started working in Telefónica Móviles España in April 1997 in the COR (equivalent to the CNSO) when the TMA 450 was still in service, while Moviline was reaching its zenith and Movistar GSM (the 2G) was just starting to work.

For those of you who are not familiar with it, in 80-81 the TMA 450 also known as Nordic telephony or “0G” was launched for the 1982 World Cup, in 90-91 Moviline was launched to cover the Barcelona Olympics and the 1992 Seville Expo. Finally, in 1995 Movistar appeared.

While first TMA 450 and later Moviline were shut down, mobile telephony exploded, the company grew and so did the Telefónica group.

Then came the internet boom and the dot coms, the Y2K, the 2.5G networks, 3G, 4G and recently 5G.

All spiced up with fixed-mobile convergence, fibre ftth, Imagenio, the Movistar Fusión package and network virtualisation as the main milestones.

In all these years I was “navigating” through the company’s network and services units, learning a lot and from many people. Sometimes with joys and other times with disappointments.

Until arriving at our days in the Development of Business Services and Systems.

I was born in Pamplona (Navarre) on 19/05/1963 and I joined the company, after a few years of studying Industrial Electronics Engineering at University, which I left without finishing because I had to take part in the public examinations, in January 1989 as a contract employee in Alicante at the age of 24. I became a permanent employee in March of the same year with the category of Computer Operator, now residing in Murcia.

I spent a few years working in the RSAN and X.25 network (the beginnings of data transmission at business/commercial level) until 2002 when I moved to the Data Department but in Customer Service at home, paying attention especially to the beginning of ADSL, ISDN, VPN/IP, etc. technology.

In 2007 I passed a call for Internal Plant Manager, also in Murcia and, with the changes of name, I am still here now as Operation Manager in the Head of Maintenance Outside Plant, Operations Department.

Born in Madrid, I studied in Alcalá de Henares until I was 21 and then I got scholarships for university studies in Ireland (Limerick), in the United States (MO), in Germany (Oestrick-winkel), and in Munich.

I started as an intern in 2010 at TIWS for one year, moved to TGS Munich, where I spent almost 4 years, then I went to Telefonica UK for almost 2 years, and now I am at “Telefonica Global Solutions”.

A life at Telefonica, full of adventures, especially great colleagues and friends.

I joined TdE in the management of the face-to-face channel and previously I was in the project of the TMK Management of the outbound TMK in the Face-to-Face Channel. I supported the management and strategy of the Installers Channel to achieve the objectives set by following and providing all the necessary tools to achieve the objectives set.

I have a Diploma in Marketing and Advertising from the European Institute of Communication and Marketing of Madrid (I.E.C.M.).

Madrileño by birth and Leonese by heart since I grew up and lived there until I had to leave for studies. I am a Telecommunications Engineer, specialising in sound and image.

My career has developed mainly in the world of what we nowadays call unified communications in 3 stages. I started at Unitronics Communications as a videoconferencing engineer carrying out projects and providing after-sales support for 6 and a half years, more or less.

The second stage, working for NTT, was as an on-site engineer at Airbus Defence and Space for almost 11 years. At that stage I started as team leader of the videoconferencing team and after 5 and a half years I had the opportunity to move to the voice team. I started as an L1 engineer focusing on end-user support: with experience I moved up to L2 profile performing more infrastructure-focused operational tasks.

The third stage started in June 2022 when I joined Telefónica Tech, within the technology and cloud operations department. My day-to-day work focuses on Webex and Zoom technologies. 

I am not a person with complicated tastes or hobbies. I really like music ranging from The Beatles, The Doors, Nirvana, Foo Fighters, Nacho Vegas, Los Enemigos or Los Planetas. I think that few plans can beat a concert. I also like sport a lot. Mainly to watch football and to practice athletics. I run 3 or 4 days a week to set myself the goal of running a couple of half marathons a year, one of them the Movistar. Will I take the leap to the marathon?

I’m also a very family-oriented person. When I can, I like to escape to Astorga or León to visit my family and friends.