Internet Governance

The decentralized and distributed character of the Internet has been a key to its success. This is also something that makes accountability difficult. This dilemma of the Internet needs to be solved in order to guarantee an open, safe, and trustworthy Internet.


  • The globalization of users

    The Internet’s global reach and its importance as a commercial platform has challenged its governance model, which is based consensus among stakeholders. Internet governance is therefore a matter of significant international and political strategic importance and no longer only a technical and operational issue.

    The Internet can only be sustainable when its governance model keeps pace with the rapid technological and social change that it is generating. The model must be flexible in order to facilitate further development of the network whilst balancing a range of global and local issues.

  • Stakeholders are involved in Internet Governance

    There has been a proliferation of stakeholder groups leading to a global multistakeholder model.

    Stakeholders can be grouped according to their role within the structure of the Internet governance model. There are three layers: the physical infrastructure layer (ITU, GSMA, IEEE, IETF, the organizations of network operators and governments); the logical infrastructure layer (ICANN, IANA, W3C, ISO, domain operators); and the economic and social layer (IGF, NETmundial, WEF, civil society, international organizations such as the OECD and UNESCO, national governments, and other organizations such as ISOC and W3C). Together these stakeholders make up the multistakeholder model that characterizes the Internet.

  • Inclusive governance model

    Inclusive governance model

    Telefónica supports a multi-stakeholder model as it is the most appropriate to the nature of the Internet. However, this model needs to evolve and improve to deal with recent developments. In just five years there have benn considerable changes. Today, most Internet users come from emerging economies and most people access the Internet through applications, smartphones, and mobile networks.

    All stakeholders, including public authorities, must collaborate through transparent processes to guarantee the security and privacy of citizens. Despite many achivements there is work to be done to reach common principles.