Institutional Framework

  • World Bank

    The World Bank has been a source of funding and technical assistance for developing countries since 1994. It is composed of five institutions closely linked to each other: the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA) and the International Centre for Settlement of Investment Disputes (ICSID).
    As a recent example of collaboration by Telefónica with the bank, we should mention the preparation of the report entitled “How ICTs can contribute to improving security in Guatemala”, a country in which violence consumes 7.3% of annual Gross Domestic Product, according to a study by the United Nations Development Programme. In general, in Latin America, insecurity has replaced unemployment as the leading concern since 2007.
    The work focuses on three types of ICT solutions: video-surveillance and citizen connectivity; emergency attention and coordination centres; and GPS bracelets for cases of domestic violence. In addition, it provides the keys for a successful citizen security strategy and shows examples of use of the new technologies to combat crime and violence in Argentina, Brazil, Chile, Ecuador, El Salvador and Guatemala.

  • World Economic Forum (WEF)

    The World Economic Forum (WEF)  encourages companies, governments and civil society to commit and work together to improve the state of the world. Its Strategic and Industry Partners are fundamental to help stakeholders with regard to key challenges such as the building of sustained economic growth, the mitigation of global risks, the promotion of healthcare for everyone, the improvement of social well-being and the promotion of environmental sustainability.
    At the World Economic Forum in Davos in 2013, Telefónica presented its proposal to combat unemployment and to reduce the digital knowledge deficit in Europe by 2015. In this way, we reinforced our traditional commitment to social change and economic recovery in the region.
    Among the objectives for 2015, we have made the following commitments: to create over 1,000 startups through the Wayra academies in Europe; to develop the Telefonica Think Big community, composed of over 300,000 young people committed to the construction of a more enterprising Europe; to incorporate 50,000 students into the Think Big School, to train them in digital disciplines; and to help 5,000 young people and graduates in their transition from education into work through the Talentum programme.

  • Child Online Protection COP (UIT)

    The ITU is the United Nations agency that specialises in ICTs. In addition to the 193 Member States, it incorporates regulatory bodies, academic institutions and some 700 private companies.
    Telefónica participates in Study Group 5 on the Environment and Climate Change (ITU SG5) to develop Green ICT methodologies and standards on smart cities, e-waste, measurement of the impact and the energy efficiency of Green ICT services, eco-rating, electromagnetic fields, ICT and adaptation to climate change and energy efficiency in networks, among other issues.

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    INHOPE is a collaboration network of 49 hotlines to report illegal online content, including child sex abuse. Funded by the European Commission, it has a wide presence in Europe, the United States and Asia.
    Telefónica collaborates with these hotlines in the countries in which it operates, providing direct links from its websites. In addition, the  Interactive Generations Forum, on which we participate, and the Inhope Foundation signed an agreement on the 8th of June 2011 to collaborate in Latin America in the creation of an internet channel for the reporting of illegal contents.


    INSAFE  is a network co-funded by the European Commission whose main collaborators are the Education Ministers of the Member Countries. Its aim is to promote the use of new technologies in schools.
    For some years now, Telefónica has actively collaborated with the nodes of Insafe. Protégeles is the security centre in Spain, a member of INHOPE and INSAFE, with which we have been cooperating for almost 10 years, initially organising talks in schools on the proper use of ICTs, and at present with initiatives to promote channels for the reporting of potentially illegal contents.

  • EU Kids Online

    EU Kids Online  is a multinational research network funded by the European Commission’s Better Internet for Kids, programme, to improve knowledge of the use that European children make of ICTs, thereby enabling comparisons to be made among the different member countries.
    Telefónica forms part of its International Panel of Experts. In addition, the network collaborates on our awareness-raising initiative,  Familia Digital, set up in order to contribute to creating a better internet.

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