Indicators & impact
We strive to contribute to the progress of those societies we have a significant presence in. We consider that our impact goes beyond the strictly economic value. Therefore, we evaluate our impacts from all points of view: productive, human, social and environmental.
For more than 12 years, Telefónica has had indicators for the management, monitoring and reporting of critical aspects of the business regarding the sustainability of our projects. The evolution shown by this data also helps us to analyse our progress and upcoming initiatives in the area of corporate sustainability.
Over time, we have been working on them and improving them according to both our internal needs and the requests for information from different stakeholders.
Throughout these years, we have evolved, starting from a measurement of company management, public and general indicators, according to international standards, to the evaluation of our social and environmental impact as a result of our activity, as well as our contribution to the Sustainable Development Goals.
Value analysis model
Measurement and quantification (monetization) of Telefónica's impact on 25 externalities classified in 4 capitals:
Product and Service Evaluation Model
Phase 1: Definition of the scope of analysis.
Phase 2: Impact map / Theory of change.
Phase 3: Definition of indicators / Results.
Phase 4: Measurement.
Phase 5: Action.
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We contribute more than €102 billion each year to socio-economic progress
Impact on the economic system through transformation and improvement in terms of productivity and efficiency
Telecommunications services and digitalisation are one of the main drivers of progress, contributing positively to both economic growth and employment.
In this sense, we contribute €53.012 billion per year to the Gross Domestic Product (GDP), €3.4 for each euro we generate. This includes our total tax contribution, €10.118 billion in 2018
It also highlights the impact of our infrastructure deployment, broadband development and digitalisation in the productive and business fabric. We currently have more than 82.7 million real estate units deployed with fibre optics and an average 4G mobile network coverage of more than 76% in Europe and Latin America.
Another important aspect is the impulse that innovation and entrepreneurship have as accelerators of productive development. In 2018, we invested €6.114 billion in R&D&i, in addition to relaunching the Wayra accelerator.