We follow the OECD guidelines set forth in its “Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas” report.

On this regard we:
  • Have adopted a company policy, described in this document.
  • Have structured internal management to support a supply chain due diligence, according to our Supply Chain Responsibility policy.
  • Are implementing a system of control and transparency over the conflict minerals supply chain.
  • Have strengthened our engagement with relevant suppliers.
  • Will establish a company grievance mechanism.
  • Report on supply chain due diligence.

Furthermore, Telefonica as a listed company on the New York Stock Exchange will duly comply with Section 1502 of the Dodd-Frank Wall Street Reform and Consumer Protection Act.


In addition, in March 2014 the European Commission released a draft conflict minerals Regulation that will create a voluntary process in which importers of tin, tantalum, tungsten and gold into the EU can self-certify that they do not contribute to financing armed conflict.

Our perspective

At Telefónica, we’re committed to respecting Human Rights and we work with our suppliers to efficiently implement our Supply Chain Responsibility policy by finding an appropriate way to manage the impact of our operations. We believe that, in some areas, extracting, processing and trading minerals could lead to armed conflict or cause a breach of Human Rights for the affected people and communities. We understand that mineral extraction is an important economic driving force in the previously mentioned countries and regions; meaning that if mineral extraction and processing were to stop, it would have a negative impact on the development of said places.


We are aware that finding a solution for this type of situation is complex and that it goes further than companies. This is why a joint commitment- from local governments and authorities, companies and the non-profit sector- to take action is necessary so that the different initiatives that are being launched can succeed. These actions are oriented to promote the transparency of the supply chain, to get conflict-free minerals or to properly manage the impact mineral extraction and processing has on the environment and working conditions.


In the spirit of the UN Guiding Principles, any 3TG minerals will be considered “conflict minerals” by Telefónica. For this reason we encourage our supply chain to conduct effective due diligence processes – according to the OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas – to ensure traceability of 3TGs and risk mitigation (including risks of financing armed groups and committing other human rights abuses), wherever necessary and possible.

Regulation of the European Parliament on minerals

The proposal for a Regulation of the European Parliament on minerals from conflict-affected areas establishes a voluntary process by means of which EU importers of tin, tantalum, tungsten and gold will be able to self-certify that they do not contribute to the funding of armed conflicts.