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THE SUSTAINABLE DEVELOPMENT GOALS

The Sustainable Development Goals (SDGs) are the most ambitious programme in history to address the major social and environmental problems facing humanity.

The Internet and digital solutions –based on connectivity– are essential for achieving more than half of the proposed goals: they improve the quality of life of people, facilitate equitable growth, and protect the planet.

They are the allies we use at Telefónica to help us build, all together, a better world where no one is left behind.

Our commitment to digital transformation is materialized in the ODS 9, which consists of “building resilient infrastructures, promoting inclusive and sustainable industrialization, and encouraging innovation”. This is Telefónica’s main ODS, the one we have the most impact on.

> DISCOVER IN THIS DOSSIER THE DIRECT AND INDIRECT IMPACTS OF TELEFÓNICA ON THE SDGs

 

In addition, we have projects focused on contributing to the other objectives, with a more direct influence on those related to economic growth. Despite our impact, we are aware of the many challenges that still have to be met and believe that sustainable innovation is a path to move forwards.

Objetivo-17 Objetivo-16 Objetivo-5 Objetivo-7 Objetivo-11 Objetivo-13 Objetivo-12 Objetivo-4 Objetivo-8 Objetivo-9
Objetivo-17 Objetivo-16 Objetivo-5 Objetivo-7 Objetivo-11 Objetivo-13 Objetivo-12 Objetivo-4 Objetivo-8 Objetivo-9

Telefónica and FAO have developed an alliance to encourage the introduction of technology and digitalization in agriculture and food value chains for this way to make the planet's resources more sustainable. This joint work contributes to the United Nations Sustainable Development Goals: SDG2, SDG11, SDG12, SDG13, SDG17.

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HELPING SOCIETY TO PROSPER

GOAL 9

INDUSTRY, INNOVATION AND INFRASTRUCTURES

We promote digital inclusion with network deployment, offering accessible and affordable products and services. In addition to being one of the world’s leading companies in terms of investments in technological innovation, we promote open innovation through Telefónica Open Future.

TARGET 9.1

Develop quality infrastructure to support economic and social development

  • Investment in infrastructure and applied services : +5,800 million euros
  • Pre-paid penetration: 49.4%
  • Contribution to Universal Service: 174 million euros

TARGET 9.5

Enhance scientific research by promoting innovation.

  • R&D investment: 959 million euros
  • Intellectual property rights: 440

TARGET 9.C

Increase access to ICT and strive to provide Internet for all

  • Number of people connected via the Internet for All project: 1,800,000 people
  • Ultra Broad-band (passed units): 134,769,000
GOAL 8

DECENT WORK AND ECONOMIC GROWTH

Promote the digitalisation of small and medium-sized enterprises. By improving the GDP and employment through our activity, we are one of the most relevant drivers of economic development in the communities in which we are present. Additionally, we encourage obtaining digital skills in order to improve employability.

TARGET 8.1

To promote and contribute to the economic growth of the countries in which we operate.

  • Telefónica's impact on GDP: 44,692 million euros
  • Total tax contribution: 8,160 million euros

TARGET 8.3

Promote development-oriented policies that support productive activities, decent job creation, entrepreneurship, creativity and innovation

  • % purchases from local suppliers: 77%
  • Third-party investment in startups: 1,900 million euros
  • Startups invested in by Wayra: +770

TARGET 8.5

Achieve full and productive employment and decent work for all.

  • Total number of employees: 112,349
  • Indirect employment generated: 637,990 employees
  • Employees with disabilities: 1,118

TARGET 8.6

Substantially reduce the proportion of youth not in employment, education or training.

  • People trained in employability: 996,875

TARGET 8.8

Protect labour rights and promote a safe and secure working environment for all workers.

  • Supplier audits: 16,105
  • Suppliers with improvement plans: 560
GOAL 4

QUALITY EDUCATION

Contribute to the empowerment of people to face the challenges and opportunities provided by digital transformation. We promote the technological transformation of education and digital education to improve access to quality education for all. How do we do this? With social impact projects and business solutions through Telefónica Educación Digital company and Fundación Telefónica.

ProFuturo, an initiative promoted by Fundación Telefónica and ”la Caixa” Foundation, takes advantage of technology to close the educational gap in vulnerable environments.

 

TARGET 4.1

Ensure that all children complete primary and secondary education.

  • Children benefiting from Profuturo programmes: 16 million people
  • Countries in which the Profuturo programme operates: 40

TARGET 4.3

Ensure equal access to quality technical, vocational and higher education.

  • Students enrolled in Telefónica Educación Digital MOOCs: +6 million

TARGET 4.4

Increase the number of people with skills to access employment, decent jobs and entrepreneurship.

  • Beneficiaries of the digital skills training programme: 2,321,189
  • Internal employee training hours: 3,549,124

TARGET 4.C

Increase the supply of qualified teachers

  • Number of Profuturo programme teachers: +400,000
  • ScolarTIC teacher training programme (people registered): 34,001

BUILDING A GREENER FUTURE

GOAL 7

AFFORDABLE, RELIABLE AND SUSTAINABLE ENERGY

Use 100% renewable energy in all our operations.We are committed to the use of renewable energies in carrying out our activities and we are committed to this cause by setting ourselves the goal of using exclusively clean energy by 2030.

TARGET 7.2

Increase the percentage of renewable energy.

  • Renewable electricity consumption: 4,918,373 MWh
  • 100% renewable consumption: Europe, Brazil and Peru
  • Emissions avoided thanks to renewable energy consumption: 911,070 tCO2e
GOAL 11

SUSTAINABLE CITIES AND COMMUNITIES

To become a leading provider of solutions that help our customers reduce their CO2 emissions. AtTelefónica we offer digital solutions to cities to help them solve their biggest challenges, such as smart cities

GOAL 11.6

Reduce the negative environmental impact of cities

  • Emissions avoided through Eco Smart services: 9.5 million tCO2
GOAL 12

RESPONSIBLE CONSUMPTION AND PRODUCTION

Encourage the circular economy in the use of electronic devices through eco-design, re-use and recycling. At Telefónica we are aware that nature’s resources are limited; their efficient use thus guides our activity. Moreover, the concept of the circular economy, based on reuse and recycling with the goal of generating zero waste, is well established in our company, seeking to give waste a second chance.

TARGET 12.2

Achieve the sustainable management and efficient use of natural resources

  • Electricity consumption + Self-generation (MWh): 6,548,152
  • Total energy consumption (MWh): 6,863,728
  • Generation of waste (tonnes): 46,912

TARGET 12.5

Reduce waste generation through prevention, reduction, recycling and reuse.

  • Waste recycling: 98%

TARGET 12.6

Adopt sustainable practices.

  • Responsible Design Process: Integrated into Telefónica España
GOAL 13

CLIMATE ACTION

Implement the most efficient telecommunications network (fibre and 5G). Our Energy Efficiency Programme allows us to do more with less and reduce our CO2 emissions.

TARGET 13.2

Integrate climate change measures into policies, strategies and planning.

  • Direct emissions (Scope 1): 212,682 tCO2
  • Indirect emissions (based on market method) (Scope 2): 530,684 tCO2
  • Other indirect emissions (Scope 3): 1,909,321 tCO2

BEYOND RESPONSIBILITY

GOAL 5

DIVERSITY

To be a leading inclusive employer to drive equality and equity. At Telefónica, we believe that diversity is a source of talent. It enriches our company culture and brings us closer to our customers and society in general. Our goal is to employ people with different cultures, gender, sexual orientation, race, generation, capabilities, profiles and beyond all this, with diversity of thought.

TARGET 5.1

End all forms of discrimination.

  • Gross wage gap (men vs women): 19.85%

TARGET 5.2

Eliminate all forms of violence and other types of exploitation.

  • Cases of discrimination detected / measures taken: 3/2

TARGET 5.5

Ensure the full and effective participation of women and equal opportunities for leadership at all levels.

  • Women on the Board of Directors: 29.41%
  • Women in management positions: 27.4%
  • Women in the workforce: 38%
GOAL 16

PEACE, JUSTICE AND STRONG INSTITUTIONS

Build digital trust, safeguarding the security of our customers’ data and their privacy. We work with integrity and collaborate with various organisations, social entities and public administrations to support the most vulnerable collectives and promote peaceful, fair and inclusive societies.

TARGET 16.a

Strengthen international cooperation.

  • Corporate volunteering (people): 56,472
  • Beneficiaries of voluntary activities: 1,532,160

TARGET 16.5

Reduce corruption and bribery in all its forms.

  • Employees who have taken the Responsible Business course: 93%

TARGET 16.10

Ensuring public access to information and protect fundamental freedoms.

  • Privacy of information: SASB TC-TL-2020a
  • Information security: SASB TC-TL - 230a
GOAL 17

PARTNERSHIPS

The services we provide and our connectivity are proving to constitute one of the main drivers of economic progress. For this reason, we encourage cooperation to innovate and increase access to technology and the use of ICT.

TARGET 17.6

Increase the number of fixed broadband Internet subscribers in all the regions in which we operate.

  • Number of fixed broadband subscribers: 20 million

TARGET 17.8

Promote collaboration to innovate and increase access to and use of technology and digitalisation.

  • Penetration of the LTE service into the customer base: 85.2%

Para poder cooperar en una agenda de desarrollo sostenible eficaz es importante colaborar con todos los agentes que se relacionan con nuestra organización. Por ello hacemos partícipes de nuestro compromiso con el bienestar social y medioambiental a empresas privadas, sector público y sociedad civil, y llegamos a acuerdos con todas las partes.

  • Contamos con un Panel Asesor de Sostenibilidad que nos permite interactuar con nuestros principales grupos de interés de forma periódica, descubrir cuáles son los temas más materiales, y crear un mapa de aspectos a controlar derivados del impacto de nuestra actividad.
  • Tenemos más de 225 proveedores críticos evaluados a través de EcoVadis, que suponen el 43% de las compras en 2016. Entre ellos, un 76% dispone de código ético y un 64% tienen la certificación ISO 14001 en gestión ambiental.
  • Hemos renovado la Alianza Estratégica con el Banco Interamericano de Desarrollo para el desarrollo digital y socioeconómico de Latinoamérica.
  • Colaboramos activamente con Naciones Unidas, especialmente en materia de educación digital en poblaciones desfavorecidas. Cesar Alierta, presidente ejecutivo de Fundación Telefónica, ha sido nombrado asesor global para la Educación Digital y Desarrollo Sostenible de las Naciones Unidas.
  • Telefónica forma parte de la “SMARTer2030 Action Coalition”, promovida por la Global e-Sustainability Initiative (GeSI) con el fin de reducir las emisiones de co2 a través de las soluciones digitales.
  • Somos miembro de la GSMA, asociación internacional de empresas de telecomunicaciones, colaborando activamente en diferentes materias como privacidad y seguridad.
  • Llevamos a cabo proyectos con UNICEF que permitan generar un impacto social o medioambiental positivo a través de nuestras soluciones tecnológicas. Es el caso del uso de Big Data para minimizar el daño humano ante emergencias sanitarias.
  • Otras organizaciones internacionales con las que colaboramos son la Comisión Europea, EcoVadis, la GNI, la Internet Watch Foundation, la OCDE o el Banco Mundial entre otras, además de firmar alianzas con organizaciones nacionales en nuestros mercados.

 

BE SURPRISED

In the future we will contribute to the SDGs in this way.

 

ACT

We join the campaign #Companies4SDGs to tell you, month by month, what you can do to help meet the Objectives.

 

DISCOVER

Telefónica already uses Big Data for addressing challenges to humanity such as natural disasters, pollution, epidemics, crime, health, education… It is what we call Big Data for Social Good.

 
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