Pere Ripoll

For the past year and a half, I have had the privilege of leading the External Plant Engineering area at Telefónica Spain. This unit is responsible for defining how the physical network that connects our exchanges to customers is built and operated, i.e. all the infrastructure outside our buildings. My team establishes the technical criteria, operational processes and systems that enable the operation. We are a cross-functional unit that supports the External Plant operation teams, both internal and from partner companies. My main responsibility is to ensure that these teams have the right processes, tools and systems to do their job effectively. This involves continuous improvement, adapting to new business and customer needs.