FAQs ›› Shareholder’s office

What is the policy of Telefónica with its shareholders?

Consult the policy in the following link:


What advantages do Telefónica shareholders have?

Telefonica shareholders have offers in a wide variety of products and services, raffles, visits to exhibitions, guided tours through the Telefónica District and its demonstration center.

Also, enjoy the "Movistar Priority " customer service:

Specialized care: personalized follow-up from the first contact: Attention of a Priority Agent when contacting through 1004, movistar.es or App Mi Movistar.

Discounts and news: As a Priority customer, you will enjoy exclusive launches and discounts on Movistar equipment.

Exclusive experiences: Access to exclusive experiences of football, basketball, cycling, winter sports, opera, music, exhibitions, eSports and many more surprises at Movistar Likes.

Technological expert: Professional help.


What services and information can the Shareholder Office provide me?

The Shareholder Office offers the following services:

Information about the Company and the action.

We respond to any question about dese and raise its investment in Telefónica.

We offer you offers on different products and services.

We periodically send to your e-mail all the relevant news of the Company, the monthly newsletter and the digital magazine "Acción Telefónica" exclusively for shareholders.

To subscribe to the alert system, click on the following link:


What information do I receive from Telefónica as a shareholder?

The Company makes the following information available to its shareholders:

Website of shareholders and investors with all the relevant information of Telefónica. You can consult and / or download all public information: annual reports, quarterly results, relevant events, documentation of the Shareholders' Meeting, brochures, presentations, etc.

Through the Shareholder Office you can request the sending of such information: a free telephone number for Shareholder Information 900 111 004 (called from Spain); email: accionistas@telefonica.com; postal mail: Telefónica District - Edificio Central, Pl. 2, C / Ronda de la Comunicación s / n, 28050 Madrid.

Monthly newsletter: with corporate and financial information, relevant news, explanatory videos, stock market information and latest news on offers and benefits for shareholders, among others.

"Acción Telefónica" magazine publication of a quarterly nature, in which you will find the Group's financial information, notices and news of the Company, articles of interest, interviews and exclusive offers for Telefónica's shareholders.

Alerts to the e-mail of the shareholders: with the relevant news of the Company, the monthly newsletter and the magazine "Acción Telefónica" in digital format.

To subscribe to the alert system, click on the following link:


How can the shareholder get his suggestions / opinions to Telefónica?

During the General Shareholders' Meeting, the shareholders will be able to express their observations on the agenda during the intervention session. Likewise, they may make written consultations to the Board of Directors on the matters included in the agenda, as well as on the information accessible to the public that the Company has provided to the National Securities Market Commission since the last Board Meeting. of Shareholders.

The Shareholder Office has a free telephone number for Shareholder Information 900 111 004 calls from Spain), email accionistas@telefonica.com and postal mail Telephone District - Edificio Central, Pl. 2, C / Ronda de la Comunicación s / n, 28050 Madrid, where shareholders can send us their suggestions / opinions.

What rights do I have as a shareholder?

In the terms established in the law, and except in the cases in it foreseen, the shareholder will have, at least, the following rights:

a) The one of participating in the distribution of the social gains and in the patrimony resulting from the liquidation.

b) The preferential subscription in the event of issuance of new actions or of bonds convertible into shares.

c) To attend and vote at the General Shareholders' Meetings - at the terms established in these Bylaws - and that of challenging the agreements social.

d) The information one.


Shareholders Offer and Benefits


Various dates

Espacio Fundación Telefónica

The Espacio aspires to become a key centre for Madrid’s cultural offering: exhibitions, concerts, events, activities and workshops aimed at adults, young people and children, spread over four exhibition rooms, auditorium fully equipped with all the latest technology.

Coming soon

Museo del Prado

Museo Nacional del Prado, is the main Spanish national art museum, located in central Madrid. It is widely considered to have one of the world's finest collections of European art, dating from the 12th century to the early 20th century, based on the former Spanish Royal Collection, and the single best collection of Spanish art.

Coming soon

Gran Teatre del Liceu

Barcelona's opera house, the Gran Teatre del Liceu, was founded on the Rambla in 1847 and has continued over the years to fulfil its role as a culture and arts centre and one of the symbols of the city.

Coming soon

Museo Reina Sofía

When the Museo Nacional Centro de Arte Reina Sofía opened its doors in 1990, it stood as a modern, contemporary Spanish museum on an international scale. Nevertheless, its building has gone through many challenges in order to achieve this goal.

Visit us

We want to give our shareholders the opportunity to get to know our facilities with a guided tour in Distrito Telefónica and its Demonstration Centre