What are the main technical aspects of MDM (Mobile Device Management)?
Without a doubt, the core would be remote management. This management opens up other important technical aspects:
- The ability to enrol devices without the need for on-site technicians.
- Security policy management.
- Patch and operating system update management.
- Enrolment models (BYOD, COPE, etc.).
- Integration with identities, systems and other platforms.
- Seamless installation and uninstallation of applications.
- Remote locking and wiping…
What benefits do they offer?
If I had to name the most important one, it would be centralised management. This enables a number of other very important benefits, such as:
- Protection against any unauthorised access, ensuring the security of devices and companies.
- A consolidated application inventory and management.
- Separation of environments for greater protection against potential data loss.
- Reduction in operational costs.
- Response to critical incidents.
- Monitoring of regulatory compliance.
What are the strategic pillars of MDM?
Certainly data governance and alignment with business strategies.
What advantages do these strategic pillars offer?
Today, data governance with a 360-degree view is one of the fundamental pillars of almost any technology, as it provides methods for unifying data, establishing a single, consistent framework to define roles and responsibilities, and standardising everything to ensure the reliability of information.
Another important pillar is alignment with organisations’ business strategies, as it provides a clear vision of the direction a company should take.
The final pillar, which has been gaining increasing importance, is security, which applies to all business sectors.
What operational aspects are key to Mobile Device Management?
The lifecycle of devices, from the moment they are unboxed, enrolled and configured, through to support, until they are decommissioned from the systems. The inventory and operational model of this device support, right through to the continuous improvement of management.
MDM solutions are tools and platforms with a considerable track record in the market, but there is still much to discover and exploit.
