Technology and Artificial Intelligence (AI) executive with over 15 years of experience developing strategies to enhance digital transformation in several companies in the market. Paulo has extensive expertise acquired through consulting and work in private companies, where he acquired knowledge in AI solutions, digital product management, IT project management, software engineering and digital solutions architecture.
Currently, as Head of Artificial Intelligence at Vivo, a commercial brand of the Telefónica Group in Brazil, Paulo is responsible for driving the company's digital transformation through the LAB.IA hub for innovation and development of new AI products and AURA (the company's AI). With over 30 million interactions per month in sales and customer relationship channels, including the company's official channel, the Vivo App, his remarkable leadership and knowledge are helping to make Vivo a leader in AI solutions and digital transformation.
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