Historical Archive Annual Reports
Annual Accounts 2019
- Audit Report
- Annual Accounts
- Management Report
Letter to shareholders from our Chairman
Our first and primary contribution to this health, social and economic emergency: keep communications up and running. What goes through our networks is not just voice and data. It is life itself that travels through our networks.
2019 Integrated Report
Telefónica’s mission is to make our world more human, by connecting people’s lives. This means humanising the technology and putting it at the service of people.
In 2019, we were once again a key driver of social progress: we contributed more than 52,000 million euros to the GDP of the countries in which we are present, with a tax contribution of nearly 9,000 million euro. This, translates into dozens of schools and hospitals, and we generated more than 1.1 million direct and indirect jobs. In addition, we have strengthened our commitment to the principles of the Global Compact and to the Sustainable Development Goals of the United Nations. We are fully aware of the urgent need.
We are fully aware of the urgent need to stem climate change and the role that digitalisation plays in achieving them. Our digital solutions can contribute efficiently to decarbonising the economy, starting with ourselves as we have committed to becoming fully carbon neutral in 2050. Telefónica’s engagement as regards action to fight climate change has been recognised again this year by its inclusion in the “A List” drawn up by CDP.
Our long-term commitment is not a mere declaration of intent and nor is it limited to the management of the Company: 20% of the variable remuneration of each and every one of our professionals is linked to long-term non-financial targets: improving customer satisfaction, progressing in gender equality, increasing social trust and reducing CO2 emissions.