The Sustainable Development Goals (SDGs) are the most ambitious programme in history to address the major social and environmental problems facing humanity.

Internet and digital solutions are essential tools to achieve more than half of the established goals, all with connectivity as a base. They are the allies we use in Telefónica to help build, together, a better world, where no one is left behind.

Goal 1

Ending poverty in all its forms worldwide

At Telefónica we promote access to telephony and Internet. Thus, to a significant drop in prices in the past decade, especially in Latin America, we added facilities like prepaid mobile, a differentiated offering of broadband and service packages. Added to this are our technological solutions favouring financial inclusion.

  • In Latin America alone we have more than 130 million prepay mobile clients.
  • Telefónica has invested 130,000 million euros in 25 years to connect homes in this region.
  • In Telefónica Peru, we have more than 760,000 clients with access to the social prepay tariff, which his up to 50% more economical.
  • Initiatives for sustainable innovation like Zuum (Brazil) or Tu Dinero Móvil (Peru) introduce people into the financial system who do not have access to help to thrive and develop their businesses.
Goal 3

Guaranteeing a healthy lifestyle and promoting wellness for everyone, at all times of life

At  Telefónica we bring healthcare to people who have difficult access to it in regions like Latin America, in particular, through remote assistance and Saluspot, the main community for health information online in Latin America for people with limited access to medical centres or specialised health services. Furthermore, we have social bigdataas a tool for studying and contributing to controlling epidemics.

  • Our telemedicine solutions, Valcrònic or iCOR, improve patient care for chronic patients or those with heart failure, and reduce emergency hospital admissions by 30%.
  • More than 20 million people benefit from the solutions of Telefónica's IoT Smart Health.
  • Saluspot, with more than 200,000 users, allows you to make free consultations online to more than 30,000 doctors.
Goal 4

Guaranteeing an inclusive, equitable, quality education, and promoting learning opportunities for everyone throughout life

At Telefónica we promote the technological transformation of teaching and digital education to boost universal access to quality education. How? With social impact projects and business solutions, through the company Telefónica Educación Digital and Fundación Telefónica.

  • We are the third company in the world in educational investment, with an annual contribution of around 130 million dollars.
  • Around 65,000 teachers trained by Fundación Telefónica, which has had a positive impact on the education of more than 1 million children in one year.
  • We have taken the digital inclusion project Aulas Fundación Telefónica to 14 Latin American countries.
  • 4 million students on different online training platforms.
  • More than 2 million students enrolled on Miriada X, the first Latin American MOOC platform.
Goal 8

Promoting sustained, inclusive and sustainable economic growth, full and productive employment and decent jobs for all

We are one of the most important driving forces of economic development in the communities we operate in, our activity improving Gross Domestic Product (GDP) and employment. We also encourage digital learning to promote equality in education and improve employability.

  • We contribute more than 53,600 million euros to GDP. For every euro we generate, we contribute 3.7 euros to GDP.
  • The fixed and mobile broadband we have deployed contributes 2.2% to GDP.
  • We contribute to employment with more than 1.2 million people. For each professional we hire, we generate 8.5 additional jobs.
Goal 9

Building resilient infrastructures, promoting inclusive and sustainable industrialisation, and encouraging innovation

At Telefónica we promote digital inclusion, with network deployment and an accessible and affordable offer, and the modernization of the industry with digital solutions which also seek to have a positive impact on society and on the environment. Apart from being one of the leading companies in the world in investment in technological innovation, we encourage open innovation through Telefónica Open Future.

  • We invest around 6,600 million euros per year in R&D&I and we have 545 patents.
  • We contribute to creating more than 10,000 job positions with Telefónica Open Future.
  • We help the industry with its digital training and we convert traditional companies in Smart Enterprises.
Goal 11

Making cities and human settlements inclusive, safe, resilient and sustainable

In Telefónica we offer cities digital solutions which converge in an integrated open platform to help them solve their greatest challenges as smart cities: optimising resource consumption, reducing , CO2 emissions, improving the mobility and lives of people, making THEM more participative, encouraging innovation and dynamizing the economy.

  • We reduce public lighting consumption by 30% with our Smart Lightingservice.
  • We sustainably manage historical and cultural heritage with our Smart Patrimonio solution.
  • We reduce water irrigation by 15% with our Smart Water service.
  • We save, with Smart Waste, 10% in fuel and 85% in the black spots where there is bad waste separation.
Goal 13

Taking urgent action to combat the climatic change and its effects

Our Energy Efficiency Programme allows us to do more with less and reduce our CO2 emissions. Also, in Telefónica we commercialise -Green TIC services - to help other companies and cities to reduce their energy consumption and, thus, their carbon footprint. Similarly, we have systems like Vivo Clima, to help prevent natural disasters in areas of climatic risk.

  • We are the second best telco in the world in the transparent management of climatic change, according to the CDP.
  • Our objective is to reduce energy consumption per unit of traffic to 50% by 2020, the equivalent of the consumption of 65,600 homes in one year.
  • We will contribute to the “2ºC scenario”, according to the Paris Agreement, with an absolute decrease of at least 5% in our emissions before 2020.
  • 16% of the electricity we consume is renewable and we aim to reach 50% in 2020 and 100% in 2030.
  • Sectoral studies indicate that our services have the potential to reduce our carbon footprint by 9.7 times in 2030.
Goal 16

Promoting pacific and inclusive societies for sustainable development, facilitating access to justice for all and creating efficient, responsible and inclusive institutions

The Open Government solution of Telefónica has the final objective of improving the quality of democracy and, above all, making life easier for citizens by focusing on relations with them.

These solutions allow us to:

  • Improve control and transparency in the relationship between public administrations and citizens.
  • Make it easier for people to participate in government decision, so as to increase democratic quality and civic engagement.
  • Stimulate economic growth, offering access to Open data for company use, creating new business opportunities.
  • Increasing the efficiency of the Administrations.


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