QA

Quality Assurance (QA) is a proactive and systematic process of activities and tools that seek to ensure that a product or service meets defined standards and requirements, focusing on the prevention of errors throughout the entire life cycle, unlike quality control (QC), which focuses on detecting faults in the final product.

Its primary objective is to ensure customer satisfaction, reduce financial losses and optimise efficiency by implementing methodologies, testing and feedback to ensure that the product works correctly and meets expectations.