Training and Awareness

The implementation of a culture in Privacy can only be achieved through the appropriate training and awareness-raising initiatives, which the Telefónica Group is committed to developing, within the framework of its comprehensive training and communication plans, on an ongoing manner.

The awareness and training of personnel involved in processing operations is necessary in order to:

    • Ensure adequate handling of information.
    • Comply with obligatory training requirements.
    • Minimise the risks arising from a breach of security.
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