Across the world, economies and societies are being fundamentally transformed by digitalisation. The pace of change is remarkable and no aspect of our lives will be untouched. We do not live in an era of changes; we are in a change of era. We face the task of maximizing the opportunities of the digitalisation for our societies and economies, whilst facing some significant challenges.

Telefónica calls for a new cooperative effort to define a New Digital Deal to renew our social and economic policies and modernise our democracies for the digital age.

A human- centric digitalisation needs to ensure that citizens are the primary beneficiaries and feel in control. In our view, this process should be guided by these principles: