Telefónica contributes to progress by maximising the positive impact of its business, improving people's lives and fostering the development of business and society.
Its contribution is channelled through projects for inclusion which narrow gaps related to geography, economics, education, health or disability, using ICT solutions.
They are inclusive businesses, integrated in our operations, and seen as a growth driver: training programmes in the use of ICT, services for disabled users, etc.
ICT also has a positive impact on the environment and companies' productivity, because of its potential for helping to reduce the consumption of resources and combat climate change. This aspect is dealt with in detail in the 2008 Special Report on the Environment.
