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Selected basic indicators

Operating data

Accesses Telefónica Group

Unaudited figures (thousands)

January - December
2009 2010 2011

Notes:

'- Customers of HanseNet are included since March 2010 and customers of Manx are excluded since July 1st, 2010.

(1) PSTN (including Public Use Telephony) x1; ISDN Basic access x1; ISDN Primary access; 2/6 Access x30. Company’s accesses for internal use and total fixed wireless included. Includes VoIP and Naked ADSL.

(2) ADSL, satellite, optical fibre, cable modem and broadband circuits.

(3) Retail circuits other than broadband.

(4) Includes 153 thousand clients of TVA from June 2011.

(5) Includes ULL rented by T. Germany and T. UK.

(6) Circuits for other operators. Includes Wholesale Line Rental (WLR) in Spain.

Final Clients Accesses 260,510.2 282,994.9 301,311.8
Fixed telephony accesses (1) 40,606.0 41,355.7 40,119.2
Internet and data accesses 15,082.5 18,611.4 19,134.2
Narrowband 1,427.5 1,314.1 909.2
Broadband (2) 13,492.6 17,129.6 18,066.3
Other (3) 162.4 167.8 158.7
Mobile accesses 202,322.5 220,240.5 238,748.6
Prepay 142,806.6 151,273.9 162,246.9
Contract 59,525.9 68,966.6 76,501.7
Pay TV (4) 2,489.2 2,787,4 3,309.9
Wholesale Accesses 4,095.3 4,637.4 5,296.0
Unbundled loops 2,206.0 2,529.2 2,928.7
Share ULL 447,7 264,0 205.0
Full ULL 1,758.3 2,265.3 2,723.7
Wholesale ADSL (5) 463.4 687.4 849.3
Other (6) 1,426.0 1,420.7 1,518.0
Total Accesses 264,605.5 287.632,3 306,607.8

Accesses Telefónica España

Unaudited figures (thousands)

January - December
2009 2010 2011

(1) PSTN (including Public Use Telephony) x1; ISDN Basic access x1; ISDN Primary access; 2/6 Access x30. Company’s accesses for internal use included. Includes VoIP and Naked ADSL.

(2) ADSL, satellite, optical fibre and broadband circuits.

(3) Leased lines.

(4) 715 thousand inactive prepay accesses were disconnected in December 2009 and 113 thousand in May 2010.

(5) Wholesale Line Rental.

(6) Includes naked shared loops.

(7) Wholesale circuits.

Final Clients Accesses 44,164.2 44,257.4 43,023.8
Fixed telephony accesses (1) 14,200.1 13,279.7 12,305.4
Naked ADSL 14.7 38.1 34.4
Internet and data accesses 5,722.5 5,879.8 5,710.9
Narrowband 219.5 136.1 84.4
Broadband (2) 5,476.8 5,722.3 5,608.6
Other (3) 26.2 21.4 17.9
Mobile accesses 23,538.6 24,309.6 24,174.3
Prepay (4) 8,204.5 7,919.8 7,359.4
Contract 15,334.1 16,389.7 16,814.9
Pay TV 703.0 788.2 833.2
Wholesale Accesses 2,614.0 3,333.8 4,031.9
WLR (5) 97.4 294.5 440.6
Unbundled loops 2,153.8 2,477.1 2,881.1
Shared ULL 447.7 264.0 205.0
Full ULL (6) 1,706.1 2,213.1 2,676.1
Wholesale ADSL 359.0 561.3 709.6
Other (7) 3.7 0.9 0.6
Total Accesses 46,778.2 47,591.2 47,055.7

Accesses Telefónica Latinoamérica

Unaudited figures (thousands)

January - December
2009 2010 2011

(1) PSTN (including Public Use Telephony) x1; ISDN Basic access x1; ISDN Primary access; 2/6 Access x30. Company’s accesses for internal use included. Total "fixed wireless" accesses included.

(2) Includes narrowband ISP of Terra Brasil and Terra Colombia.

(3) Includes broadband ISP of Terra Brasil and Terra México.

(4) Includes ADSL, optical fiber, cable modem and broadband circuits.

(5) Retail circuits other than broadband.

(6) 360 thousand inactive accesses were disconnected in Chile in the third quarter of 2011 and 1.0 million inactive accesses in Brasil in the fourth quarter of 2011.

(7) Includes 153 thousand clients of TVA from June 2011.

Note: December 2009 includes the disconnection of inactive customers in Colombia, Peru and Guatemala.

Final Clients Accesses 168,531.1 183,686.9 201,402.2
Fixed telephony accesses (1) 24,578.3 24,403.6 23,960.7
Internet and data accesses 7,605.2 8,235.1 8,885.9
Narrowband (2) 1,070.6 674.8 389.4
Broadband (3)(4) 6,426.8 7,442.3 8,385.9
Other (5) 107.8 118.0 110.6
Mobile accesses 134,689.9 149,255.4 166,297.9
Prepay (6) 111,503.6 119,359.1 131,087.2
Contract 23,195.4 29,896.3 35,210.7
Pay TV (7) 1,648.6 1,792.7 2,257.7
Wholesale Accesses 56.1 55.9 50.9
Total Accesses Grupo 168,587.2 183,742.8 201,453.0

Accesses Telefónica Europe

Unaudited figures (thousands)

January - December
2009 2010 2011

(1) PSTN (including Public Use Telephony) x1; ISDN Basic access x1; ISDN Primary access; 2/6 Access x30. Company’s accesses for internal use included. Includes VoIP and Naked ADSL.

(2) Retail circuits other than broadband.

(3) December 2009 includes the disconnection of inactive mobile prepay customers in Germany.

(4) June 2010 includes the disconnection of inactive mobile contract customers in Czech Republic.

(5) Includes unbundled lines by T. Germany and T. UK. In the fourth quarter of 2011, 78 thousand inactive acceses were disconnected in Germany.

Notes:

'- Accesses include Manx Telecom customers until June 2010.

'-Starting March 2010, T. Europe includes accesses from HanseNet.

Final Clients Accesses 47,814.9 55,050.6 56,885.9
Fixed telephony accesses (1) 1,827.5 3,672.4 3,853.1
Internet and data accesses 1,754.7 4,496.4 4,537.4
Narrowband 137.3 503.2 435.4
Broadband 1,589.1 3,964.9 4,071.8
Other (2) 28.3 28.3 30.3
Mobile accesses 44,095.0 46,675.5 48,276.4
Prepay (3) 23,098.5 23,994.9 23,800.3
Contract (4) 20,996.5 22,680.6 24,476.1
Pay TV 137.6 206.4 219.0
Wholesale Accesses (5) 1,425.2 1,247.7 1,213.2
Total Accesses 49,240.1 56,298.3 58,099.1

Financial data

Selected financial data

Unaudited figures (Euros in millions)

January - December
2009 2010 2011

Notes:

'-HanseNet and Jajah have been included in T. Europe's consolidation perimeter since mid February 2010 and January 2010, respectively. The perimeter of consolidation of T. España excludes Telyco Morocco since January, 2010, includes Tuenti since August of 2010 and Acens Technologies since August 2011. The perimeter of consolidation of T. Latinoamérica includes 100% of Vivo since October 2010.

'- 2011 T. Latinoamérica results include from the second quarter of the year and retroactively from January 1st, 2011, the full consolidation of TVA, company that was already part of Telefónica’s perimeter since the fourth quarter of 2007.

'- Telefónica International Wholesale Services (TIWS) and Telefónica North America (TNA) have been included in the consolidation perimeter of Telefónica Europe since 1st January 2011 (previously in the consolidation perimeter of Telefónica Latinoamérica). As a result, the results of Telefónica Europe and Telefónica Latinoamérica have been restated for the fiscal year 2010, to reflect the above mentioned new organization. Telefónica consolidated results for 2010 are not affected.

'- Figures in million euros. 2011 figures were affected by the provision for workforce restructuring plan in Spain (-2,671; -1,870 net of taxes), the positive impact from the partial reduction of our economic exposure to Portugal Telecom (+184), Telco, S.p.A.'s writedown of its stake in Telecom Italia and operating synergies achieved (-662, -481 net of taxes), difference in market value of BBVA stake (-80 in net financial income; -56 net of taxes), tax asset reassessment (-30), deferred tax liability related with PPA on Vivo’s acquisition (+1,288, +952 net of taxes and minority interests) and PPAs (-1,119; -790 net of taxes and minorities). 2010 figures were affected by the positive impact from the revaluation of the previously-held stake in Vivo at its fair value at the date of acquisition of the 50% in Brasilcel owned by Portugal Telecom (+3,797; +3,476 net of tax), non-recurrent restructuring expenses (-1,262; -862 net of taxes), Manx Telecom’s capital gain (+61), capital gain from the sale of Medi Telecom in the fourth quarter of 2009 (220), write-down of T. Capital (-6), difference in market value of BBVA stake (-191 in net financial income; -133 net of taxes), tax asset reassessment in Colombia (-450 net of minorities), PPAs (-1,142; -847 net of taxes and minorities) and other adjustments (-55).

'- For the basic earnings per share calculation purposes, the weighted average number of ordinary shares outstanding during the period have been obtained applying IAS rule 33 "Earnings per share". Thereby, there are not been taken into account as outstanding shares the weighted average number of shares held as treasury stock during the period.

'- 2009, 2010 and 2011 reported figures include the hyperinflationary adjustments in Venezuela in both years.

Revenues 56,731 60,737 62,837
Operating income before D&A (OIBDA) 22,603 25,777 20,210
Operating income (OI) 13,647 16,474 10,064
Income before taxes 10,387 13,901 6,488
Net income 7,776 10,167 5,403
Basic earnings per share (euros) 1.71 2.25 1.20
Weighted average number of ordinary shares outstanding during the period (millions) 4,553 4,522 4,511

Historic data


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