About Telefónica España
With more than 85 years of experience since it was founded in 1924, Telefónica centres its activities in Spain mainly on the fixed and mobile telephony businesses, with broadband as the key tool for the development of both, and on IT services and solutions. The company is a driver of progress of Spanish society, accounting for an average of nearly 2% of Spanish GDP. Telefónica España is Spain’s leading national operator by accesses, with over 47 million including voice, data, TV and internet accesses.
The most striking aspects of the Telefónica España results in January-September 2013 are as follows:
Third quarter results confirm the gradual recovery of Telefónica España's business, with progressive stabilisation of the year-on-year revenue decline and sequential improvement on OIBDA in absolute terms and profitability. This stabilisation is underpinned by the benefits of the deep transformation process undertaken by the Company, allowing to strengthen its competitive positioning and to lead the growth of the convergent market and the development of fibre services, amid a highly competitive backdrop.
One year after its launch, “Movistar Fusión” maintained a solid commercial performance, reaching 2.6 million customers at the end of September, accounting for 52% of fixed broadband customers and 39% of mobile contract customers in the residential segment (including additional mobile lines, which exceeded one million lines). Noteworthy once again was the steady improvement in the percentage of new customers and customers taking new services, reaching 60% of “Movistar Fusión” gross additions in the third quarter. Additionally, the on-going focus on the service quality improvement continue helping to increase customer satisfaction and loyalty, as reflected in the positive performance of churn across services.
Fibre services, boosted by the success of “Movistar Fusión”, continued to grow despite the seasonality of the summer months, with net additions in the quarter of 63 thousand accesses, slightly above the figure for the previous quarter and double that obtained in the third quarter of 2012. As a result, the number of fibre accesses totalled almost half a million as of September, doubling the figure year-on-year, while households passed stood at 3 million (1.5x compared with September 2012).
Against this backdrop, and with the aim of improving its offer quality premium and continuing to lead the market, Movistar has revamped its service portfolio increasing the value for the customer.
At the end of September, Telefónica España managed a total of 42.0 million accesses.
Luis Miguel Gilpérez
CEO, Telefónica España
Luis Miguel Gilpérez is 51 years old and holds a degree in industrial engineering, as well as an MA in business administration and planning. He began his career in an insurance company, working for six years in different departments of the business.
In 1981, he joined the Telefónica Group, where he has spent the rest of his professional life. He has focused especially on mobile telephony, an area where he has been working in an executive role since 1987. From 1993, when Telefónica Móviles was set up, he was placed in charge of the commercial activities of this service. Since then, he has filled different managerial positions in virtually all the areas of the company.
Between 2006 and the end of September 2010, he was the area head of the Mobile Business in Telefónica Latinoamérica. He then took over Telefónica Operations in Brazil until, in September 2011, he was appointed CEO of Telefónica España.