Our structure

Telefónica has a regional and integrated management model. The key to company's structure lies in extending its client focus, its leveraging scales and its strategic and industrial alliances.

The different operations of the Telefónica Group in 25 countries are organised into two geographical regions, Europe and Latin America, and the global business unit, Telefónica Digital.

• Corporate Centre
  Within this organisational structure, Telefónica’s Corporate Centre is responsible for its global and organisational strategies, its corporate policies, management of common activities, and coordinating the activity of business units.
• Telefónica Europe
  Includes operations in Germany, Slovakia, Spain, Ireland, the UK and the Czech Republic.
• Telefónica Latinoamérica
  Includes operations in Argentina, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Mexico, Nicaragua, Panama, Peru, Uruguay and Venezuela.
• Telefónica Digital
  Telefónica Digital is a global business division of Telefónica. Its mission is to seize the opportunities within the digital world and deliver new growth for Telefónica through research & development, venture capital, global partnerships and digital services such as cloud computing, mobile advertising, M2M and eHealth. Telefónica Digital has 100% ownership of Jajah, Terra, Tuenti and giffgaff. It is headquartered in London with regional centres in Silicon Valley, São Paolo, Madrid, Barcelona and Tel Aviv.
• Global Resources unit
  Global Resources is a Telefónica operating unit and its mission is to provide the best service to Telefónica businesses and contribute to increase their profitability by extracting all the benefits of our global scale in a very challenging environment. Telefónica Global Resources is structured into six areas: Network&Operations, IT (includes TGT), Procurement (includes T Global Sourcing), Global Solutions (international businesses for multinational corporations and operators, includes TIWS and T. Global Roaming), Group Services (includes Atento and T-Gestiona) and Global Human resources area. These areas will help Telefónica businesses through generating efficiency and economies of scale by simplification, standardization and consolidation, providing the most competitive platforms and human capital for growth and innovation and accelerating profitable growth of our international businesses.
• Alliances and other shareholdings
  Telefónica operates in China and Italy through shareholdings China Unicom and Telecom Italia.
• Other companies
  
  • Atento offers customer relation management services through its contact centres. It operates in Spain, Argentina, Brazil, Central America, Chile, Colombia, the USA, Morocco, Mexico, Peru, Puerto Rico, the Czech Republic, Uruguay and Venezuela.