Sustainability helps us to achieve our purpose: to become the best gateway for the citizens to digital technologies.

Sustainability and Innovation

How we work

Going beyond our responsibility and being an exemplary company in order to gain the trust of customers, employees, suppliers and shareholder.

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Society

With the SDGs as our compass and an immovable commitment to Human rights, we are bridging the digital divide and empowering people.

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Environment

Telefonica works hard to contribute positively to the planet.  Find out what we are doing to make a difference.

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Innovation

Innovation has been part of Telefónica’s DNA since its beginnings. The ability to anticipate the future, understand the needs of the company and work to be pioneers in the sector is key.

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Whistleblowing and Queries Channel

Responsible Business Queries Channel

Report any concerns or irregularities in regards to a breach of our Responsible Business Principles.

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Management and Sustainability (ESG) Report 2025

Telefónica’s mission, strategy and progress in economic, and ESG matters.

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Privacy and Security

Security and Privacy are critical for our business and our customers.

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Communication Room

Commitment